November 2014
SMTWTFS
2627282930311
2345678
9101112131415
16171819202122
23242526272829
30123456

11/26/2014
Register NOW for Spring Semester

11/27/2014
Register NOW for Spring Semester

11/27/2014
Thanksgiving Holiday - College Closed

11/28/2014
Thanksgiving Holiday - College Closed

Frequently Asked Questions


Logging Into Canvas 

Enter your username and your password as described below:
·         Username: First initial-last name and the last four digits of your social security number (no spaces). 
·         Password:  First initial-last name and the last four digits of your social security number.
·         Example:    Username: jdoe1234 and Password: jdoe1234.


Class not listed when logged into Canvas 

Please be aware that many instructors do not use Canvas at all, or do not make their course sites available to students until after the semester has started. If you aren't certain whether your class is going to be using Canvas, please speak with your instructor.


Beginning my Canvas course when school starts

Before you can access your on-line course at Lurleen B. Wallace Community College, you must be registered for the course and the Information Technology Department will have to enroll you in your Canvas Course. No student can access their course in Canvas without first being enrolled. The following information will allow you to determine when you can enter your course.
 

Access to Courses: Tuition and Fees

Once you register and pay for your course(s), you should then have access to your course within 24 to 48 hours. If students register for a course during the drop/add period then you will not be able to login in until the drop/add period is over. This is normally 4 to 5 days after regular registration.You should login to Canvas and click on your class. When your class opens, click on the “Start Here” module. The instructor will direct you on where to begin and how to proceed with the course.


Internet goes down during exam

If you lose internet access during an exam, don't panic.  When you are able to get back online, if the time has expired, or the exam is "locked up", the first thing you should do is email the instructor.  Just explain to them the situation and they can reset the exam for you.  In most cases, the instructors will have already been notified of an outage and will be aware of the problem.  

Problems with course in Canvas

Contact your instructor first with problems with assignments, discussion boards, or other course requirements. For login problems or technical problems you may contact any of the following:


Person                         Phone #              Email Address                 Campus

Chuck White                   (334) 881-2227               cwhite@lbwcc.edu                    Andalusia/Greenville
Greg Aplin                       (334) 881-2227               jgaplin@lbwcc.edu                   Andalusia/Greenville
Alan Cobb                       (334) 493-5340               agcobb@lbwcc.edu                  MacArthur/Luverne
Cynthia Jones                  (334) 493-5369               cjones@lbwcc.edu                   MacArthur/Luverne
 

On Campus Requirements for Distance Education Courses

All online courses require at least one exam to be proctored. This means the exam will be taken on campus in a classroom with the instructor present. If you are over 75 miles from the campus the instructor resides on, then you may request a proctor. This must be approved by the Dean of Instruction. You should contact the instructor in advance for more information. Times and dates for attendance can also be found in the tabloid. All hybrid classes require attendance one day a week.

Lurleen B. Wallace Community College is accredited by the Southern Association of Colleges and Schools Commission on Colleges or SACSCOC to award the Associate in Arts, Associate in Science, Associate in Applied Science degrees and certificates. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call 404-679-4500 for questions about the accreditation of Lurleen B. Wallace Community College.